Frequently Asked Questions

We’re here to help!

The team at Yurtshire look forward to welcoming you to our lakeside glamping & wellness retreat in the Yorkshire Dales.  

Before your arrival, you may have a few questions about your stay. We’ve answered the most common ones below, but if there’s anything else you’d like to know, please get in touch — we’ll be happy to help.  

Getting Here

How do I find Eavestone Lake?

Address: Eavestone, Ripon, North Yorkshire, HG4 3HA
What3Words: Advising. Release. Pods. 
Google Maps – Click Here

Eavestone is located between Risplith and Fellbeck on the B6265. The site is accessed through a stone wall entrance just off the main road. If you reach the farm just down the road, you’ve gone slightly too far. Turn back towards the main road and our entrance is the next turning on the right, on the brow of the hill.  

How do I find Fountains Meadow?

Address: Yew Tree House, Aldfield, Ripon, North Yorkshire, HG4 3BE
What3Words: Basics. Places. Conqueror.
Google Maps – Click Here

From Ripon, take the B6265 road towards Pateley Bridge. After you pass the turning for Fountains Abbey and Studley Royal entrance (on your left), take the left-hand turn for ‘Aldfield’.  Then take the next right-hand turn by the church into the village. 

From there, drive to the end of the village until you see the pictured gates on your right-hand side and look out for ‘Yew Tree House’. Follow the driveway, passing Yew Tree House at the bottom of the hill. The car park is situated at the top of the hill by the log cabin. 

What time is check in and check out?

Check-in is between 3.30pm and 6pm at both Eavestone Lake and Fountains Meadow. Check-out is by 10am.  

Kindly note, upon arrival at Eavestone Lake cars must be parked in the designated area by reception and cannot be driven directly to the yurts due to a steep incline. For assistance with your bags upon arrival, contact us to let us know your arrival time and a member of the team will happily assist you.

Can I check in late?

A self-service check-in is available for guests arriving after 6pm. Please contact the team prior to arrival for this to be arranged. 

Where are the nearest convenience stores?

What makes Yurtshire so special is its off-grid location in the Yorkshire Dales. That being said, whilst we’re known as a peaceful retreat, you can find the following supermarkets in close proximity:

  • Morrisons (Ripon) ~15-min drive
  • Sainsbury’s (Ripon) ~15-min drive
  • Tesco Superstore (Harrogate) ~20-min drive

We also have the Sawley Arms and Grantley Arms on our doorstep, just a 3-min car journey away, or why not pre-order food directly with us, such as a BBQ & Breakfast Hamper.

Amenities

Are towels provided?

Yes. Each guest receives a bath towel and hand towel. If you plan to use the hot tub, you may wish to add an extra towel to your booking. 

Are logs provided?

Each yurt includes one complimentary bag of logs, which can be used for the wood-burning stove, hot tub or sauna. Additional logs are available for £9.50 per bag and must be paid for before use. These can be paid for before arrival or onsite using the QR code at your yurt.  

You’re welcome to bring your own logs, kindling or charcoal should you prefer. Kindling can be made using the mallet and chopping block if required. Please ensure any fire supplies used are suitable for use with our wood-burning stoves, hot tubs, fire pits, sauna and BBQs. 

Do we need to bring bedding?

No. Bedding is provided, including freshly laundered sheets, pillows and duvets. The double bed is made up for your arrival. Futons are usually folded away to create a pleasant seating area, with double bedding provided separately for additional guests.

Kindly note, extra laundry can be added if guests do not wish to share the double bed or futon for £10.

Will we be warm enough?

Yes. The yurts have wood-burning stoves to help keep guests warm and cosy. A starter supply of logs and firelighters is provided, with more available to buy onsite (or feel free to bring your own!). Temperatures can drop overnight, so guests may wish to bring an extra blanket or hot water bottle in cooler weather. 

What do we need to bring with us?

We have tried to provide everything you might need to make your stay as relaxing and comfortable as possible, however there are a few things we recommend you bring to help enjoy your stay. These include:

  • Torch
  • Swimwear for the hot tub
  • Extra towel for the hot tub (one towel per person is provided with the booking but you can add extras to your booking).
  • Eye masks if you don’t want to be woken early by the natural sunlight.

In addition, we advise you bring suitable clothes, footwear, blanket, toiletries and food and drink.

Hot tubs

Are there hot tubs on site?

Each yurt at Eavestone Lake has its own private wood-burning hot tub.

How do you light the wood burning hot tub?

The burner can be fired up only when there is sufficient water in the tub to cover the burner chamber, which is below the flue outlet. There is a sign on the burner highlighting the water level. You can control the temperature by regulating the amount of wood added and air supplied (via the lid opening).

To light the fire:

  1. Chop a couple of logs into kindling using the chopping block and axe provided.
  2. Open the metal door of the burner and place two logs inside the center of the burner. Chop larger logs in half if needed
  3. Add a couple of fire lighter cubes on top of the logs and light the firelighters.
  4. Using the fire glove, place some kindling on top of the logs.
  5. Close the burner door and open the air vent using the black lever.
  6. After 15-20 minutes check the fire and add a couple of extra logs. Close the burner door after use.
  7. Keep checking on the fire periodically and add extra logs when needed.
  8. The hot tub should be ready to use in approximately 3 hours.

Watch this short video.

How long does it take to heat the hot tub?

Around 3-4 hours depending on water temperature and weather conditions. 

Is the hot tub pre-heated?

To help guests enjoy their hot tub sooner, a £19.50 pre-lighting supplement is added to bookings. Please let us know your expected arrival time at least 24 hours before your stay so we can begin heating it in advance.  

Please note that pre-lighting the hot tub means the water will warm up sooner, but it may not be fully hot upon arrival—but it’ll be well on its way. 

If you do not require pre-light assistance, let us know and we’ll remove or refund the supplement. 

Booking

Why does availability show but I can’t select my check-in date?

Kindly check the arrival date. We allow for check-ins Monday to Friday and Sunday. Due to high demand we do not allow for check-in on Saturdays.  

Can I stay for one night?

Yes, one-night stays are available in selected yurts across our site, with the exception of Saturdays. 

How many guests does each yurt sleep?

Each yurt at Eavestone Lake and Fountains Meadow accommodates up to four guests, however Yurtshire’s standard booking is for two people in a double bed. Should you wish to add more people to your booking, contact us and we’ll happily amend the booking for you. Additional guests are £25pp per night. 

 

Is a yurt holiday suitable for children?

Absolutely! A yurt holiday is a fun and memorable experience for children. Guests can explore things to do in the surrounding area on our ‘Explore’ page If you’d like to bring your children, let us know so we can amend your booking to include additional guests.

Are dogs welcome?

Four-legged friends are welcome in selected yurts. At Fountains Meadow, dogs are welcome in Litton and Wharfe, and at Eavestone Lake, dogs are welcome in Holly, Hazel, Oak and Willow. All must be kept under control at all times and on a lead when in communal areas or the car park. Dogs can be added to your booking for an extra £10 per night.  

Wellness

What wellness facilities are available for guests?

At Eavestone Lake, overnight guests are welcome to enjoy wild swimming during their stay and have access to the wood-fired sauna, subject to availability. 

Day guests can book sauna sessions between 10am and 3pm via our website. These sessions are pre-heated ready for arrival. 

Overnight guests may use the sauna outside of day guest sessions, or during if it has not already been reserved. To use the sauna, please add your name to the booking board outside the sauna and allow time to heat it using your own logs. 

Please note that the sauna is wood-fired, so it will take time to warm up before use. 

I noticed massages are available for staying guests?

That’s right, we offer Full Body Swedish Massage for either a 60-min or 90-min duration. To add to your stay, contact us or submit an enquiry on our website at least 36 hours before your arrival and we’ll confirm availability. 

When are the yoga classes and how do I book onto them?

We run yoga classes in our peaceful woodland studio on Tuesdays and Saturdays. Classes are open to both staying guests and non-residents, and places can be booked on our website. Be sure to check out our wellness special events too!  

Safety & Security

Are the yurts secure?

Yes, the yurts have lockable doors. However, the site is accessible to others, so guests should take care of their belongings. Yurtshire does not accept responsibility for loss or damage during a stay. 

Is phone signal available onsite?

Most mobile phone providers have 4G coverage at our sites although guests should expect it to be weaker/intermittent. There are plug sockets inside yurts for charging devices.  

Kindly note, WiFi is not available in the yurts however you can connect at our reception should you need to.

What is accessibility like onsite?

Due to the natural setting of Eavestone Lake and Fountains Meadow, guests should expect uneven and, in some areas, steep terrain. There is also a short walk between the car parks and the yurts. 

The sites may not be suitable for wheelchairs or pushchairs, but our onsite team will always assist where possible. If you have any accessibility requirements, please contact us before your stay so we can advise and support you as best we can.

Are you ready for your yurt adventure?
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